ANY-Web

Contact

Contact us

Send us a message about trade listings, domain names, billing or anything else, and we will reply by email. Please tell us which domain name or place your message is about.

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Hours and post

Hours
Monday to Friday, 9am to 5pm, except bank holidays
Post
ANY-WEB LIMITED
16 Broad Street
Eye
Suffolk IP23 7AF
United Kingdom

Billing and refunds

If a payment looks wrong, send us a message (choose “Billing, a payment or a cancellation”) before you contact your card issuer, and we will look into it straight away. How cancellations and refunds work is set out in our refund and cancellation policy.

Complaints

  1. Tell us. Send your complaint with the form above, choosing “A complaint”. We acknowledge it within three working days.
  2. Our reply. We send you a full written response within 21 days.
  3. Director review. If you are not satisfied, a director reviews the complaint and gives a final decision within 14 days.

If you are still not satisfied, you can contact Trading Standards. For a complaint about a .uk domain name, you can also contact Nominet.

Report abuse

To report spam, unlawful content or misuse of one of our domain names, send us a message (choose “Something else”) with the domain name and what you have seen. We may suspend a service while we investigate.