How to cancel
Email info@any-domains.uk with your name and the boost, lease or order you want to cancel. We confirm every cancellation by email.
Listing boosts on ANY-Village
- Cancelling. You can cancel a boost at any time. It stays live to the end of the month you have paid for, and you are not charged again. Your free listing stays unless you ask us to remove it.
- Yearly boosts. A boost paid for a year runs to the end of that year. We do not refund part of a year, except under your 14-day right to cancel below.
- If we refuse your listing. If we refuse a boost before it goes live, we refund you in full.
- If we fail to show it. If your boost is not shown for part of a paid month because of a fault on our side, we refund that part of the month.
- If we remove it. If we remove a boosted listing because it breaks our listing rules, we do not refund the rest of that month.
Buying a domain name
- You can cancel a purchase for a full refund at any time before the transfer to you is complete.
- If we cannot complete the transfer, we refund you in full.
- Once the name has been transferred to you, the sale is final, because the service has been fully carried out at your request.
Leasing a domain name
- You can cancel a lease at any time. It ends at the end of the month you have paid for, and you are not charged again.
- We do not refund part of a month, except under your 14-day right to cancel below.
Your 14-day right to cancel
If you buy as a consumer, rather than for a business, you have 14 days from the day you order to cancel. If you asked us to start the service within those 14 days, we refund what you paid less a fair amount for the time the service has already run. This right does not apply once a domain name transfer has been completed at your request.
Naming consultancy
The price and cancellation terms for consultancy work are agreed with you in writing before the work starts.
How refunds are paid
Refunds go back to the card you paid with, through Stripe. We issue them within 14 days of agreeing a refund. Your bank may take a further 5 to 10 working days to show the money in your account.
If you think a charge is wrong
Please email info@any-domains.uk first. We reply within three working days and put right any charge made in error. You can also raise a dispute with your card issuer, and we will respond to it with the details of your order.
Promotions
We do not run any promotions at the moment. Any promotion we run in future will set out its terms, who can use it and when it ends, on the page that offers it.